Working hours | ParsChat Docs

Working hours say when your team is available. Outside them the robot treats your operators as offline, and the visitor gets your offline message. They are set per robot: open the robot and go to Team → Working hours.

Turn the schedule on

The Working hours switch is off by default. While it is off, “No schedule is set; every hour is a working hour.” Turn it on to define a schedule: “The bot and operators count as online only within these ranges.”

Set the schedule

Choose the time zone

Pick your Time zone. New schedules start in Asia/Tehran.

Choose the days

Each day from Saturday to Friday has a switch. A day that is switched off shows Closed.

Set the hours

For each open day, choose From and To (24-hour time). Click Add range to add another range the same day, for example a lunch break. A day can have up to 4 ranges, and ranges on one day must not overlap.

Save

Click Save Info, or Cancel to leave without changing anything.

The offline message

The message a visitor sees outside working hours is set under Config → Bot behavior, in Offline message. See Robot instructions.