Robot instructions

Instructions shape how your robot talks, whatever it knows. Open your robot and go to Config → Instructions.

Instructions

Instructions
SettingWhat it does
Bot nameThe name the robot uses for itself.
Robot introductionA short description of the robot and your business.
Bot response languageAuto (reply in the visitor’s language), English, Persian or Dutch.
Extra accuracyTurns on a more careful answering mode.
CreativityA slider for how freely the robot phrases its answers.

The prompt

The prompt is where you describe how the robot should behave: its tone, what it should and shouldn’t talk about, and how to handle questions it can’t answer. Start from a template, a store template, a company template or the default User prompt, and edit it to fit your business.

Click Save Settings when you’re done, then check the result in Chatbot Test.