Customize the widget

Auto messages

Auto messages open the widget with a message when a visitor lands on a page you choose, for example an offer on your pricing page. They are managed on the Auto Message tab of your widget’s settings (open your robot → Service → the gear icon on your widget’s card).

The Auto Message tab

The Auto Message tab

Add a message

1

Open the form

Click Add Message. The Add New Message window opens.

2

Choose the page

In Page URL, enter the page the message belongs to, for example /products.

3

Choose how the address is matched

Under Page Display Options:

  • Equals to: only that exact address.
  • Contains: every page whose address contains the text.

To show the message across a whole section of your site, choose Contains.

4

Write the message

Fill in Message Title and Message Content. The content is what the visitor reads.

5

Set the timing and frequency

Choose the delay before the message appears: immediately, or after 3, 5, 10 or 15 seconds.

Then choose how often a visitor sees it:

  • Only Once: each visitor sees it one time.
  • Every Visit: it appears again on every visit.
6

Save

Click Save, or Cancel to close without saving. The panel confirms with “Auto message settings saved successfully”.

Manage your messages

Saved messages are listed in a table with the message text, Delay, Display Count and page address.

To remove one, click Delete and confirm in the Delete Auto Message dialog.

Deleting an auto message cannot be undone.