ParsChat User Manual | ParsChat Docs

Welcome to the ParsChat help center. This manual walks you through the ParsChat panel at chat.parstechai.com: creating a robot, teaching it about your business, putting it on your website and messaging channels, and seeing how it performs.

Labels in this manual are shown as they appear when the panel is set to English. Switch the panel’s language from the language menu at the top of the page.

Quickstart

From sign-up to your robot’s first answer.

Train your robot

Teach it from files, web pages and online stores.

Customize the widget

Match the chat window to your brand.

Connect channels

Your website, WordPress, Telegram, Instagram and Goftino.

Conversations

Review what visitors asked and how the robot answered.

Reports

Track answers, hand-offs and channels over time.

Find your way around

The sidebar on the left (on the right in the Persian panel) has the same items in every robot: Dashboard, Train, Conversation, Service, Report, Subscription, Team and Config. Your account, support and sign-out are in the profile menu at the end of the top bar.

Sidebar item	What it is for
Train	Add sources, check training, Q&A, Chatbot Test
Conversation	Live conversations and the archive
Service	Connect the widget, Telegram, Instagram and Goftino
Report	Statistical report
Subscription	Packages and payments
Team	Members, Chat distribution and Working hours
Config	Profile & instructions, Bot behavior and Conversation closing

How it fits together

A robot is your AI assistant. You give it sources (files, links, store data) and it answers from them. You connect it to services, the places your customers reach you: the website widget, Telegram, Goftino and others. Every conversation, from any service, lands in one Conversations list, where you and your operators can follow up.

Building an integration with code instead? See the API documentation.