> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs-parschat.parstechai.com/user-manual/widget/welcome-message/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs-parschat.parstechai.com/_mcp/server.

# Welcome message

> Turn on the message a visitor sees when the chat opens, and choose when it appears.

The **Welcome message** setting is on the **Widget Appearance Settings** tab, directly below
**Widget Header Title**. To get there, open your robot, go to **Service**, click the gear icon on
your widget’s card and open that tab. See [Widget appearance](/user-manual/widget/widget-settings).

#### Turn it on or off

* **Send The Message**: visitors see a welcome message.
* **Don't Send The Message**: no automatic message opens the conversation.

Choosing **Send The Message** reveals the settings below.

#### Write the message

Enter the text visitors see when they open the chat. Keep it short and specific: it is the
first thing they read, and it sets the tone.

#### Choose when it appears

Under **schedule Message Sending Time**, choose **right after the visitor arrives**, or a delay
of **5, 10, 15, 20, 25 or 30 seconds**.

A short delay usually feels more natural: the visitor gets a moment to look at the page first.

#### Save

Click **Save**. *"Changes saved successfully"* confirms it.

> Turn on the message a visitor sees when the chat opens, and choose when it appears.