> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs-parschat.parstechai.com/user-manual/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs-parschat.parstechai.com/_mcp/server.

# User Manual

## Docs

- [ParsChat User Manual](https://docs-parschat.parstechai.com/user-manual/get-started/welcome.md): Step-by-step guides for building, training and deploying your AI chat robot in the ParsChat panel.
- [Quickstart](https://docs-parschat.parstechai.com/user-manual/get-started/quickstart.md): Create an account, build a robot, train it and put it on your website.
- [Robot instructions](https://docs-parschat.parstechai.com/user-manual/knowledge/instructions.md): Set your robot’s name, introduction, answer language, accuracy, creativity and tone.
- [Add data sources](https://docs-parschat.parstechai.com/user-manual/knowledge/add-sources.md): Build your robot’s knowledge from files, web pages and online stores.
- [Manage sources and training status](https://docs-parschat.parstechai.com/user-manual/knowledge/manage-sources.md): See every source your robot learns from, check its training status, retrain it or remove it.
- [Train from a WordPress store](https://docs-parschat.parstechai.com/user-manual/knowledge/wordpress-store.md): Connect a WordPress + WooCommerce store with WooCommerce API keys so your robot answers from your products.
- [Train from a Mixin store](https://docs-parschat.parstechai.com/user-manual/knowledge/mixin-store.md): Connect a Mixin store with its API key so your robot answers from your store’s content.
- [Widget appearance](https://docs-parschat.parstechai.com/user-manual/widget/widget-settings.md): Set the chat widget’s title, position, language, icon and colour to match your site.
- [Welcome message](https://docs-parschat.parstechai.com/user-manual/widget/welcome-message.md): Turn on the message a visitor sees when the chat opens, and choose when it appears.
- [Auto messages](https://docs-parschat.parstechai.com/user-manual/widget/auto-messages.md): Show a message automatically to visitors on specific pages of your site.
- [Q&A buttons](https://docs-parschat.parstechai.com/user-manual/widget/quick-replies.md): Build ready-made questions with clickable options, so visitors get answers without typing.
- [Pre-chat form](https://docs-parschat.parstechai.com/user-manual/widget/pre-chat-form.md): Decide what visitors must fill in before a conversation starts, and where their answers are stored.
- [Browse conversations](https://docs-parschat.parstechai.com/user-manual/conversations/conversation-list.md): Follow live conversations, and search the archive by status, channel and date.
- [Work with a conversation](https://docs-parschat.parstechai.com/user-manual/conversations/work-with-conversation.md): Open a conversation, see who the visitor is, refer it to a teammate or the AI, hand it back to the robot, and end it.
- [Read a conversation](https://docs-parschat.parstechai.com/user-manual/conversations/message-details.md): Review messages by sender, check the robot’s answers and follow the conversation’s status.
- [Answer sources](https://docs-parschat.parstechai.com/user-manual/conversations/answer-sources.md): See which documents the robot used for an answer, so you can trace and fix wrong answers.
- [Auto-close conversations](https://docs-parschat.parstechai.com/user-manual/conversations/auto-close.md): Choose how long an idle conversation stays open before it closes automatically.
- [Reports dashboard](https://docs-parschat.parstechai.com/user-manual/reports/reports-dashboard.md): Track conversations, messages and AI performance over time.
- [Add the widget to your website](https://docs-parschat.parstechai.com/user-manual/integrations/website-script.md): Paste the ParsChat widget code into your site so the chat appears on every page.
- [WordPress plugin](https://docs-parschat.parstechai.com/user-manual/integrations/wordpress-plugin.md): Install the official ParsChat plugin to add the chat widget to a WordPress site without editing your theme.
- [Telegram](https://docs-parschat.parstechai.com/user-manual/integrations/telegram.md): Connect a Telegram bot to ParsChat with a token from BotFather.
- [Instagram](https://docs-parschat.parstechai.com/user-manual/integrations/instagram.md): Connect an Instagram business account so the robot answers your Instagram messages.
- [Goftino](https://docs-parschat.parstechai.com/user-manual/integrations/goftino.md): Connect ParsChat to your Goftino account so the robot answers in your Goftino conversations.
- [Your account](https://docs-parschat.parstechai.com/user-manual/account/profile.md): Update your personal or business details, password and profile photo, manage your API key and webhook, contact support and sign out.
- [Plans and payments](https://docs-parschat.parstechai.com/user-manual/account/plans.md): Buy message, setup and Instagram packages, pay online and download invoices.
- [Operators](https://docs-parschat.parstechai.com/user-manual/account/operators.md): Add team members who answer conversations, set their roles and permissions, and review each one’s performance.
- [Chat distribution](https://docs-parschat.parstechai.com/user-manual/account/chat-distribution.md): Choose how a conversation that needs a person is handed to your operators.
- [Working hours](https://docs-parschat.parstechai.com/user-manual/account/working-hours.md): Tell ParsChat when your team answers, so the robot and operators count as online only then.
- [Panel updates](https://docs-parschat.parstechai.com/user-manual/updates.md): New features and improvements in the ParsChat panel.