> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs-parschat.parstechai.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs-parschat.parstechai.com/_mcp/server.

# Goftino

> Connect ParsChat to your Goftino account so the robot answers in your Goftino conversations.

If you already use [Goftino](https://www.goftino.com) for live chat, ParsChat can answer inside it.
Your operators keep working in Goftino; the robot handles what it can.

#### Open your Goftino site

Sign in to your Goftino panel. Choose the site you want to connect, or create a new one.

#### Copy the API key

Open that site’s settings and go to the **AI connection (aibot)** page. Copy the **API key**.

#### Add a Goftino service

In the ParsChat panel, open your robot, go to **Service** and click **connect to goftino**. The page links to *How to connect to Goftino*.

![Connecting Goftino](/_fern-files/_img/de8c8dcfb88cd3675967b2a6ee06759362d946e21c431c85e46133473555e432.webp)

#### Enter the key and a name

Paste the key into **API Key**.

Give the service a name you’ll recognise. The conversation reports use this name to identify
conversations from this connection.

Click **Register and activate the service**.

> **Note**
>
> If you see *"You need to upgrade your plan to use goftino services"*, Goftino isn’t included in
> your current plan.

## Connection errors

| Message                                                             | What to do                                                                                                    |
| ------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------- |
| *Goftino token is invalid. Please check the API key and try again.* | Copy the key again from the **AI connection** page, and make sure no spaces or extra characters came with it. |
| *Connecting to Goftino failed. Please try again later.*             | A temporary problem. Try again later; if it keeps happening, contact support.                                 |