> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs-parschat.parstechai.com/user-manual/conversations/conversation-list/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs-parschat.parstechai.com/_mcp/server.

# Browse conversations

> Follow live conversations, and search the archive by status, channel and date.

Open your robot and go to **Conversation**. There are two views: the live
**Conversation’s List** and the **Chat’s Archive**. Both include conversations from every
connected service.

## Conversation’s List

The live view, for following and answering conversations as they happen. Quick filters narrow it
down:

| Filter                 | Shows                                    |
| ---------------------- | ---------------------------------------- |
| **Open Conversation**  | Conversations that are still open        |
| **Operator Attention** | Conversations handed to a human operator |
| **AI Attention**       | Conversations the robot is handling      |

Click a conversation to open it. See [Read a conversation](/user-manual/conversations/message-details).

![Conversation’s List, with its quick filters](/_fern-img/ad8b93ab58d8db4ab66663d9f31f5466bc0df0fd8fe33507e1bfa82f474d410d.webp)

## Chat’s Archive

A searchable table of past conversations. Filter by:

![Chat’s Archive](/_fern-img/204304237a0eb381a6d9bf24e3d08bb44be5431baff70ee3b7e63b2c155527c6.webp)

* **Chat status**: Operator Attention, Not Answered, Operator Answered, AI Answered or
  Closed.
* **Social Network Type**: Widget, Telegram, Goftino or Instagram.
* **Create date**: when the conversation started.
* **Update date**: when its last message was sent.

**Export leads** downloads the contact details visitors left in their conversations, for example
through the [pre-chat form](/user-manual/widget/pre-chat-form).

## Delete a conversation

Choose **Delete conversation** and confirm.

> **Warning**
>
> Deleting a conversation permanently removes **all** of its data. It cannot be recovered.

> Follow live conversations, and search the archive by status, channel and date.