> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs-parschat.parstechai.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs-parschat.parstechai.com/_mcp/server.

# Working hours

> Tell ParsChat when your team answers, so the robot and operators count as online only then.

Working hours say when your team is available. Outside them the robot treats your operators as
offline, and the visitor gets your offline message. They are set **per robot**: open the robot and
go to **Team** → **Working hours**.

![Working hours](/_fern-files/_img/76c8a1f18a4d808bc93b3e9caa628d7a59c9a9ce784d470839f740327cad76c3.webp)

## Turn the schedule on

The **Working hours** switch is off by default. While it is off, *"No schedule is set; every hour is
a working hour."* Turn it on to define a schedule: *"The bot and operators count as online only
within these ranges."*

## Set the schedule

#### Choose the time zone

Pick your **Time zone**. New schedules start in `Asia/Tehran`.

#### Choose the days

Each day from Saturday to Friday has a switch. A day that is switched off shows **Closed**.

#### Set the hours

For each open day, choose **From** and **To** (24-hour time). Click **Add range** to add
another range the same day, for example a lunch break. A day can have up to **4** ranges, and
ranges on one day must not overlap.

#### Save

Click **Save Info**, or **Cancel** to leave without changing anything.

## The offline message

The message a visitor sees outside working hours is set under **Config** → **Bot behavior**, in
**Offline message**. See [Robot instructions](/user-manual/knowledge/instructions#bot-behavior).