# ParsChat Docs

## Instructions for AI Agents

- For clean Markdown of any page, append `.md` to the page URL
- For section-specific indexes, append `/llms.txt` to any section URL
- For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs-parschat.parstechai.com/_mcp/server

## Docs

- [ParsChat User Manual](https://docs-parschat.parstechai.com/user-manual/get-started/welcome.md): Step-by-step guides for building, training and deploying your AI chat robot in the ParsChat panel.
- [Quickstart](https://docs-parschat.parstechai.com/user-manual/get-started/quickstart.md): Create an account, build a robot, train it and put it on your website.
- [Robot instructions](https://docs-parschat.parstechai.com/user-manual/knowledge/instructions.md): Set your robot’s name, introduction, answer language, accuracy, creativity and tone.
- [Add data sources](https://docs-parschat.parstechai.com/user-manual/knowledge/add-sources.md): Build your robot’s knowledge from files, web pages and online stores.
- [Manage sources and training status](https://docs-parschat.parstechai.com/user-manual/knowledge/manage-sources.md): See every source your robot learns from, check its training status, retrain it or remove it.
- [Train from a WordPress store](https://docs-parschat.parstechai.com/user-manual/knowledge/wordpress-store.md): Connect a WordPress + WooCommerce store with WooCommerce API keys so your robot answers from your products.
- [Train from a Mixin store](https://docs-parschat.parstechai.com/user-manual/knowledge/mixin-store.md): Connect a Mixin store with its API key so your robot answers from your store’s content.
- [Widget appearance](https://docs-parschat.parstechai.com/user-manual/widget/widget-settings.md): Set the chat widget’s title, position, language, icon and colour to match your site.
- [Welcome message](https://docs-parschat.parstechai.com/user-manual/widget/welcome-message.md): Turn on the message a visitor sees when the chat opens, and choose when it appears.
- [Auto messages](https://docs-parschat.parstechai.com/user-manual/widget/auto-messages.md): Show a message automatically to visitors on specific pages of your site.
- [Q&A buttons](https://docs-parschat.parstechai.com/user-manual/widget/quick-replies.md): Build ready-made questions with clickable options, so visitors get answers without typing.
- [Pre-chat form](https://docs-parschat.parstechai.com/user-manual/widget/pre-chat-form.md): Decide what visitors must fill in before a conversation starts, and where their answers are stored.
- [Browse conversations](https://docs-parschat.parstechai.com/user-manual/conversations/conversation-list.md): Follow live conversations, and search the archive by status, channel and date.
- [Read a conversation](https://docs-parschat.parstechai.com/user-manual/conversations/message-details.md): Review messages by sender, check the robot’s answers and follow the conversation’s status.
- [Answer sources](https://docs-parschat.parstechai.com/user-manual/conversations/answer-sources.md): See which documents the robot used for an answer, so you can trace and fix wrong answers.
- [Auto-close conversations](https://docs-parschat.parstechai.com/user-manual/conversations/auto-close.md): Choose how long an idle conversation stays open before it closes automatically.
- [Reports dashboard](https://docs-parschat.parstechai.com/user-manual/reports/reports-dashboard.md): Track conversations, messages and AI performance over time, and download the numbers.
- [Add the widget to your website](https://docs-parschat.parstechai.com/user-manual/integrations/website-script.md): Paste the ParsChat widget code into your site so the chat appears on every page.
- [WordPress plugin](https://docs-parschat.parstechai.com/user-manual/integrations/wordpress-plugin.md): Install the official ParsChat plugin to add the chat widget to a WordPress site without editing your theme.
- [Telegram](https://docs-parschat.parstechai.com/user-manual/integrations/telegram.md): Connect a Telegram bot to ParsChat with a token from BotFather.
- [Instagram](https://docs-parschat.parstechai.com/user-manual/integrations/instagram.md): Connect an Instagram business account so the robot answers your Instagram messages.
- [Goftino](https://docs-parschat.parstechai.com/user-manual/integrations/goftino.md): Connect ParsChat to your Goftino account so the robot answers in your Goftino conversations.
- [Your account](https://docs-parschat.parstechai.com/user-manual/account/profile.md): Update your personal or business details, password and profile photo, and contact support.
- [Plans and payments](https://docs-parschat.parstechai.com/user-manual/account/plans.md): Buy message, setup and Instagram packages, pay online and download invoices.
- [Operators](https://docs-parschat.parstechai.com/user-manual/account/operators.md): Add team members who answer conversations, set their roles and review their performance.
- [Panel updates](https://docs-parschat.parstechai.com/user-manual/updates.md): New features and improvements in the ParsChat panel.
- [ParsChat API](https://docs-parschat.parstechai.com/documentation/get-started/introduction.md): Create robots, connect services, automate Instagram replies, and receive every conversation as a webhook event.
- [Quickstart](https://docs-parschat.parstechai.com/documentation/get-started/quickstart.md): Create a robot, connect a channel, and receive your first event.
- [Authentication](https://docs-parschat.parstechai.com/documentation/get-started/authentication.md): One key, all your robots. How keys are issued, what they reach, and what they deliberately cannot.
- [Core concepts](https://docs-parschat.parstechai.com/documentation/get-started/core-concepts.md): Robots, channels and conversations, and the one rule that shapes every integration.
- [Connect Instagram](https://docs-parschat.parstechai.com/documentation/guides/connect-instagram.md): A browser redirect rather than an API call, plus the return URL that sends your customer back to your own panel.
- [Replying to customers](https://docs-parschat.parstechai.com/documentation/guides/replying-to-customers.md): Answer end customers from your own panel with text, files and voice notes.
- [Webhook events](https://docs-parschat.parstechai.com/documentation/guides/webhook-events.md): Delivery, signature verification, your own endpoint auth, retries, and every payload we send.
- [Instagram automation](https://docs-parschat.parstechai.com/documentation/guides/instagram-automation.md): Keyword triggers, public comment replies, private follow-ups, follow gating, and targeting one Instagram post.
- [Usage reports](https://docs-parschat.parstechai.com/documentation/guides/usage-reports.md): Messages, units and conversations per robot over any window, with offset paging.
- [Rate limits](https://docs-parschat.parstechai.com/documentation/guides/rate-limits.md): Instagram's limits are the ones that bind. We do not add a per-plan cap of our own, and replies we cannot send immediately are queued rather than dropped.
- [When a plan lapses](https://docs-parschat.parstechai.com/documentation/guides/when-a-plan-lapses.md): Expiry happens in two stages, and nothing is ever deleted.
- [Webhook event reference](https://docs-parschat.parstechai.com/documentation/reference/webhook-event-reference.md): Every event we send, with a full worked payload.
- [Errors](https://docs-parschat.parstechai.com/documentation/reference/errors.md): Every status and code we return, and what each one means you should do.
- [Versioning & stability](https://docs-parschat.parstechai.com/documentation/reference/versioning-stability.md): What we commit to, what can change without notice, and how the pre-release banner works.
- [API Reference](https://docs-parschat.parstechai.com/api-reference.md)
- [Changelog](https://docs-parschat.parstechai.com/changelog.md): Every change to the v1 contract, dated, including changes made while it is still pre-release.

## API Docs

- API Reference > Robots [List robots](https://docs-parschat.parstechai.com/api-reference/robots/list-robots.md)
- API Reference > Robots [Create a robot](https://docs-parschat.parstechai.com/api-reference/robots/create-robot.md)
- API Reference > Robots [Get a robot](https://docs-parschat.parstechai.com/api-reference/robots/get-robot.md)
- API Reference > Robots [Delete a robot](https://docs-parschat.parstechai.com/api-reference/robots/delete-robot.md)
- API Reference > Channels [List channels](https://docs-parschat.parstechai.com/api-reference/channels/list-channels.md)
- API Reference > Channels [Connect a channel](https://docs-parschat.parstechai.com/api-reference/channels/create-channel.md)
- API Reference > Channels [Disconnect a channel](https://docs-parschat.parstechai.com/api-reference/channels/delete-channel.md)
- API Reference > Channels [Enable or disable a channel](https://docs-parschat.parstechai.com/api-reference/channels/update-channel-status.md)
- API Reference > Conversations [List conversations](https://docs-parschat.parstechai.com/api-reference/conversations/list-conversations.md)
- API Reference > Conversations [Send a message](https://docs-parschat.parstechai.com/api-reference/conversations/send-message.md)
- API Reference > Conversations [Show a typing indicator](https://docs-parschat.parstechai.com/api-reference/conversations/set-typing.md)
- API Reference > Conversations [Close a conversation](https://docs-parschat.parstechai.com/api-reference/conversations/close-conversation.md)
- API Reference > Conversations [Upload an attachment](https://docs-parschat.parstechai.com/api-reference/conversations/upload-attachment.md)
- API Reference > Instagram Automation [List rules](https://docs-parschat.parstechai.com/api-reference/instagram-automation/list-rules.md)
- API Reference > Instagram Automation [Create a rule](https://docs-parschat.parstechai.com/api-reference/instagram-automation/create-rule.md)
- API Reference > Instagram Automation [Get a rule](https://docs-parschat.parstechai.com/api-reference/instagram-automation/get-rule.md)
- API Reference > Instagram Automation [Delete a rule](https://docs-parschat.parstechai.com/api-reference/instagram-automation/delete-rule.md)
- API Reference > Instagram Automation [Update a rule](https://docs-parschat.parstechai.com/api-reference/instagram-automation/update-rule.md)
- API Reference > Instagram Automation [Check follow status](https://docs-parschat.parstechai.com/api-reference/instagram-automation/get-follow-status.md)
- API Reference > Instagram Media [List posts and reels](https://docs-parschat.parstechai.com/api-reference/instagram-media/list-media.md)
- API Reference > Usage [Get usage](https://docs-parschat.parstechai.com/api-reference/usage/list-usage.md)
- API Reference > Webhooks [Get webhook configuration](https://docs-parschat.parstechai.com/api-reference/webhooks/get-webhook-config.md)
- API Reference > Webhooks [List webhook deliveries](https://docs-parschat.parstechai.com/api-reference/webhooks/list-webhook-deliveries.md)
- API Reference > Webhooks [Send a test event](https://docs-parschat.parstechai.com/api-reference/webhooks/send-test-webhook-event.md)
- API Reference > Webhook Events [message](https://docs-parschat.parstechai.com/api-reference/webhook-events/message-webhook.md)
- API Reference > Webhook Events [message.generating](https://docs-parschat.parstechai.com/api-reference/webhook-events/message-generating-webhook.md)
- API Reference > Webhook Events [chat](https://docs-parschat.parstechai.com/api-reference/webhook-events/chat-webhook.md)
- API Reference > Webhook Events [reaction](https://docs-parschat.parstechai.com/api-reference/webhook-events/reaction-webhook.md)
- API Reference > Webhook Events [is_typing](https://docs-parschat.parstechai.com/api-reference/webhook-events/is-typing-webhook.md)

## OpenAPI Specification

The raw OpenAPI 3.1 specification for this API is available at:
- [OpenAPI JSON](https://docs-parschat.parstechai.com/openapi.json)
- [OpenAPI YAML](https://docs-parschat.parstechai.com/openapi.yaml)