> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs-parschat.parstechai.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs-parschat.parstechai.com/_mcp/server.

# List conversations

GET https://api-chat.parstechai.com/v1/conversations

Returns conversations across your robots, most recently active first.

Filter by `robot_id`, `channel_id` or `status`. Filtering on `status=operator_attention` is how you build a queue of conversations waiting for a human.

Reference: https://docs-parschat.parstechai.com/api-reference/conversations/list-conversations

## Authentication

- `Authorization` header (bearer token, required) — Your API key, issued by ParsChat sales. One key per account, spanning every robot you own. Send it as `Authorization: Bearer pk_live_…`.

## Request

### Query parameters

- `robot_id` (string, optional) — Only conversations on this robot.
- `channel_id` (string, optional) — Only conversations on this channel.
- `status` (enum, optional) — Only conversations in this state.
  - Allowed values: `answered`, `operator_attention`, `not_answered`, `closed`, `pending`
- `limit` (integer, optional, default: 50) — How many items to return per page.
- `offset` (integer, optional, default: 0) — How many records to skip. Use `offset = page * limit`, and `total_count` from the response to know when to stop.

## Response

### 200

A page of conversations.

- `data` (list of Conversation, optional)
- `pagination` (Pagination, optional) — Offset pagination. `total_count` tells you how many records match, so you know how many pages to fetch before you start.

## Errors

### 400 Bad Request Error

The request itself is malformed: a parameter is missing, unparseable, or out of range. Unlike 422, the request never reached validation of its contents.

- `error` (ErrorError, optional)

### 401 Unauthorized Error

The key is missing, wrong, revoked, or past its expiry date. All four answer `invalid_key`: telling an expired key from an unknown one would confirm to whoever holds a leaked key that it was once real.

- `error` (ErrorError, optional)

### 403 Forbidden Error

The call is understood but not permitted: a missing role, a lapsed plan, or exhausted capacity.

- `error` (ErrorError, optional)

### 429 Too Many Requests Error

You are calling the API too fast. `details` names the limit you are held to. This never means an automated reply to an end customer was discarded: those are queued, not dropped.

- `error` (ErrorError, optional)

### 500 Internal Server Error

Something failed on our side. Retry with backoff, and quote `request_id` if it persists.

- `error` (ErrorError, optional)

### 503 Service Unavailable Error

A service we depend on (a channel provider, or our AI service) is unavailable. Retry with backoff.

- `error` (ErrorError, optional)

## Types

### Conversation

One thread with one end customer, on one channel.

- `id` (string, optional) — ParsChat identifier for the conversation.
- `robot_id` (string, optional) — The robot that owns it.
- `channel_id` (string, optional) — The channel it arrived on.
- `status` (enum, optional) — Current state. The same vocabulary as the `chat` webhook event.
  - Allowed values: `answered`, `operator_attention`, `not_answered`, `closed`, `pending`
- `client` (ConversationClient, optional) — The end customer.
- `last_message_at` (datetime, optional) — When the most recent message arrived.
- `unread_count` (integer, optional) — Customer messages since the last reply from an operator, the AI or an agent: what is still waiting for an answer. System notices do not count as replies.
- `created_at` (datetime, optional) — When the conversation started.

### Pagination

Offset pagination. `total_count` tells you how many records match, so you know how many pages to fetch before you start.

- `limit` (integer, optional) — How many items were requested per page.
- `offset` (integer, optional) — How many items were skipped to reach this page.
- `total_count` (integer, optional) — Total records matching the query, across every page. Divide by `limit` to get the number of calls you need.
- `has_more` (boolean, optional) — Whether another page exists after this one.

### ErrorError

- `code` (string, optional) — Stable machine-readable code. Branch on this, not on the message.
- `message` (string, optional) — Human-readable explanation. Wording may change.
- `request_id` (string, optional) — Log this. It is what lets support find your exact request.
- `details` (map from string to any, optional) — Machine-readable context for the code. On `capacity_exhausted` it carries `occupied`, `requested` and `capacity`; on `rate_limited`, `limit_per_minute` and `window_seconds`.

### ConversationClient

The end customer.

- `id` (string, optional) — Their id on the channel.
- `username` (string, optional) — Their handle, when the channel exposes one.

## Examples

**Response**

```json
{
  "data": [
    {
      "id": "cnv_4dR8nW",
      "robot_id": "rbt_8fK2mQ",
      "channel_id": "chn_3pQ7xL",
      "status": "operator_attention",
      "client": {
        "id": "iguser_88213",
        "username": "sara.k"
      },
      "last_message_at": "2026-09-20T11:20:44Z",
      "unread_count": 2,
      "created_at": "2026-09-20T11:08:59Z"
    }
  ],
  "pagination": {
    "limit": 50,
    "offset": 0,
    "total_count": 1,
    "has_more": false
  }
}
```

**SDK Code**

```python Waiting for an operator
import requests

url = "https://api-chat.parstechai.com/v1/conversations"

querystring = {"channel_id":"chn_3pQ7xL","robot_id":"rbt_8fK2mQ"}

headers = {"Authorization": "Bearer <token>"}

response = requests.get(url, headers=headers, params=querystring)

print(response.json())
```

```javascript Waiting for an operator
const url = 'https://api-chat.parstechai.com/v1/conversations?channel_id=chn_3pQ7xL&robot_id=rbt_8fK2mQ';
const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go Waiting for an operator
package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api-chat.parstechai.com/v1/conversations?channel_id=chn_3pQ7xL&robot_id=rbt_8fK2mQ"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby Waiting for an operator
require 'uri'
require 'net/http'

url = URI("https://api-chat.parstechai.com/v1/conversations?channel_id=chn_3pQ7xL&robot_id=rbt_8fK2mQ")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body
```

```java Waiting for an operator
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.get("https://api-chat.parstechai.com/v1/conversations?channel_id=chn_3pQ7xL&robot_id=rbt_8fK2mQ")
  .header("Authorization", "Bearer <token>")
  .asString();
```

```php Waiting for an operator
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('GET', 'https://api-chat.parstechai.com/v1/conversations?channel_id=chn_3pQ7xL&robot_id=rbt_8fK2mQ', [
  'headers' => [
    'Authorization' => 'Bearer <token>',
  ],
]);

echo $response->getBody();
```

```csharp Waiting for an operator
using RestSharp;

var client = new RestClient("https://api-chat.parstechai.com/v1/conversations?channel_id=chn_3pQ7xL&robot_id=rbt_8fK2mQ");
var request = new RestRequest(Method.GET);
request.AddHeader("Authorization", "Bearer <token>");
IRestResponse response = client.Execute(request);
```

```swift Waiting for an operator
import Foundation

let headers = ["Authorization": "Bearer <token>"]

let request = NSMutableURLRequest(url: NSURL(string: "https://api-chat.parstechai.com/v1/conversations?channel_id=chn_3pQ7xL&robot_id=rbt_8fK2mQ")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "GET"
request.allHTTPHeaderFields = headers

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```