> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs-parschat.parstechai.com/documentation/guides/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs-parschat.parstechai.com/_mcp/server.

# Guides

## Docs

- [Connect Instagram](https://docs-parschat.parstechai.com/documentation/guides/connect-instagram.md): A browser redirect rather than an API call, plus the return URL that sends your customer back to your own panel.
- [Replying to customers](https://docs-parschat.parstechai.com/documentation/guides/replying-to-customers.md): Answer end customers from your own panel with text, files and voice notes.
- [Robot settings](https://docs-parschat.parstechai.com/documentation/guides/robot-settings.md): Read and change a robot’s settings: auto-close, handover, working hours, the AI and the AI operator.
- [Webhook events](https://docs-parschat.parstechai.com/documentation/guides/webhook-events.md): Delivery, signature verification, your own endpoint auth, retries, and every payload we send.
- [Instagram automation](https://docs-parschat.parstechai.com/documentation/guides/instagram-automation.md): Keyword triggers, public comment replies, private follow-ups, follow gating, and targeting one Instagram post.
- [Usage reports](https://docs-parschat.parstechai.com/documentation/guides/usage-reports.md): Messages, units and conversations per robot over any window, with offset paging.
- [Rate limits](https://docs-parschat.parstechai.com/documentation/guides/rate-limits.md): Instagram's limits are the ones that bind. We do not add a per-plan cap of our own, and replies we cannot send immediately are queued rather than dropped.
- [When a plan lapses](https://docs-parschat.parstechai.com/documentation/guides/when-a-plan-lapses.md): Expiry happens in two stages, and nothing is ever deleted.