> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs-parschat.parstechai.com/api-reference/channels/update-channel-status/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs-parschat.parstechai.com/_mcp/server.

# Enable or disable a channel

PATCH https://api-chat.parstechai.com/v1/robots/{robot_id}/channels/{channel_id}
Content-Type: application/json

Enables or disables a channel without disconnecting it. A disabled channel keeps its configuration, automation rules and conversation history, stops delivering events, and **does not occupy a slot against your plan** — capacity counts enabled channels only.

This is how you bring channels back after renewing a lapsed plan. Enabling is checked against your plan at that moment, so you can never exceed your capacity by toggling.

Disabling never requires capacity and always succeeds.

Reference: https://docs-parschat.parstechai.com/api-reference/channels/update-channel-status

## Authentication

- `Authorization` header (bearer token, required) — Your API key, issued by ParsChat sales. One key per account, spanning every robot you own. Send it as `Authorization: Bearer pk_live_…`.

## Request

### Path parameters

- `robot_id` (string, required) — The robot's id, as returned by the create call.
- `channel_id` (string, required) — The channel's id.

### Body (application/json)

This endpoint expects an object.

- `is_active` (boolean, required) — `true` enables the channel and occupies a capacity slot. `false` disables it and frees the slot.

## Response

### 200

The updated channel.

- `id` (string, optional) — ParsChat identifier for the channel.
- `type` (enum, optional) — The kind of surface this channel connects.
  - Allowed values: `telegram`, `instagram`, `goftino`, `widget`, `crisp`, `gap`, `whatsapp`
- `robot_id` (string, optional) — The robot that owns this channel.
- `username` (string, optional) — The connected account's handle. Present once the page owner has authorised.
- `is_active` (boolean, optional) — Whether the channel is receiving traffic. False while a handshake is pending or after a plan lapses.
- `connected_at` (datetime, optional) — When the channel went live.

## Errors

### 400 Bad Request Error

The request itself is malformed: a parameter is missing, unparseable, or out of range. Unlike 422, the request never reached validation of its contents.

- `error` (ErrorError, optional)

### 401 Unauthorized Error

The key is missing, wrong, revoked, or past its expiry date. All four answer `invalid_key`: telling an expired key from an unknown one would confirm to whoever holds a leaked key that it was once real.

- `error` (ErrorError, optional)

### 403 Forbidden Error

The call is understood but not permitted: a missing role, a lapsed plan, or exhausted capacity.

- `error` (ErrorError, optional)

### 404 Not Found Error

No such resource, or it belongs to another partner. We return 404 rather than 403 here, because a 403 would confirm the id exists.

- `error` (ErrorError, optional)

### 429 Too Many Requests Error

You are calling the API too fast. `details` names the limit you are held to. This never means an automated reply to an end customer was discarded: those are queued, not dropped.

- `error` (ErrorError, optional)

### 500 Internal Server Error

Something failed on our side. Retry with backoff, and quote `request_id` if it persists.

- `error` (ErrorError, optional)

### 503 Service Unavailable Error

A service we depend on (a channel provider, or our AI service) is unavailable. Retry with backoff.

- `error` (ErrorError, optional)

## Types

### ErrorError

- `code` (string, optional) — Stable machine-readable code. Branch on this, not on the message.
- `message` (string, optional) — Human-readable explanation. Wording may change.
- `request_id` (string, optional) — Log this. It is what lets support find your exact request.
- `details` (map from string to any, optional) — Machine-readable context for the code. On `capacity_exhausted` it carries `occupied`, `requested` and `capacity`; on `rate_limited`, `limit_per_minute` and `window_seconds`.

## Examples

### Enable a channel

**Request**

```json
{
  "is_active": true
}
```

**Response**

```json
{
  "id": "chn_3pQ7xL",
  "type": "instagram",
  "robot_id": "rbt_8fK2mQ",
  "username": "rose.flower.shop",
  "is_active": true,
  "connected_at": "2026-09-20T11:04:02Z",
  "status": "connected"
}
```

**SDK Code**

```python Enable a channel
import requests

url = "https://api-chat.parstechai.com/v1/robots/rbt_8fK2mQ/channels/chn_3pQ7xL"

payload = { "is_active": True }
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.patch(url, json=payload, headers=headers)

print(response.json())
```

```javascript Enable a channel
const url = 'https://api-chat.parstechai.com/v1/robots/rbt_8fK2mQ/channels/chn_3pQ7xL';
const options = {
  method: 'PATCH',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: '{"is_active":true}'
};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go Enable a channel
package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api-chat.parstechai.com/v1/robots/rbt_8fK2mQ/channels/chn_3pQ7xL"

	payload := strings.NewReader("{\n  \"is_active\": true\n}")

	req, _ := http.NewRequest("PATCH", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby Enable a channel
require 'uri'
require 'net/http'

url = URI("https://api-chat.parstechai.com/v1/robots/rbt_8fK2mQ/channels/chn_3pQ7xL")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Patch.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"is_active\": true\n}"

response = http.request(request)
puts response.read_body
```

```java Enable a channel
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.patch("https://api-chat.parstechai.com/v1/robots/rbt_8fK2mQ/channels/chn_3pQ7xL")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"is_active\": true\n}")
  .asString();
```

```php Enable a channel
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('PATCH', 'https://api-chat.parstechai.com/v1/robots/rbt_8fK2mQ/channels/chn_3pQ7xL', [
  'body' => '{
  "is_active": true
}',
  'headers' => [
    'Authorization' => 'Bearer <token>',
    'Content-Type' => 'application/json',
  ],
]);

echo $response->getBody();
```

```csharp Enable a channel
using RestSharp;

var client = new RestClient("https://api-chat.parstechai.com/v1/robots/rbt_8fK2mQ/channels/chn_3pQ7xL");
var request = new RestRequest(Method.PATCH);
request.AddHeader("Authorization", "Bearer <token>");
request.AddHeader("Content-Type", "application/json");
request.AddParameter("application/json", "{\n  \"is_active\": true\n}", ParameterType.RequestBody);
IRestResponse response = client.Execute(request);
```

```swift Enable a channel
import Foundation

let headers = [
  "Authorization": "Bearer <token>",
  "Content-Type": "application/json"
]
let parameters = ["is_active": true] as [String : Any]

let postData = JSONSerialization.data(withJSONObject: parameters, options: [])

let request = NSMutableURLRequest(url: NSURL(string: "https://api-chat.parstechai.com/v1/robots/rbt_8fK2mQ/channels/chn_3pQ7xL")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "PATCH"
request.allHTTPHeaderFields = headers
request.httpBody = postData as Data

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```

### Disable a channel

**Request**

```json
{
  "is_active": false
}
```

**Response**

```json
{
  "id": "chn_3pQ7xL",
  "type": "instagram",
  "robot_id": "rbt_8fK2mQ",
  "username": "rose.flower.shop",
  "is_active": false,
  "connected_at": "2026-09-20T11:04:02Z",
  "status": "disabled"
}
```

**SDK Code**

```python Disable a channel
import requests

url = "https://api-chat.parstechai.com/v1/robots/rbt_8fK2mQ/channels/chn_3pQ7xL"

payload = { "is_active": False }
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.patch(url, json=payload, headers=headers)

print(response.json())
```

```javascript Disable a channel
const url = 'https://api-chat.parstechai.com/v1/robots/rbt_8fK2mQ/channels/chn_3pQ7xL';
const options = {
  method: 'PATCH',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: '{"is_active":false}'
};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go Disable a channel
package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api-chat.parstechai.com/v1/robots/rbt_8fK2mQ/channels/chn_3pQ7xL"

	payload := strings.NewReader("{\n  \"is_active\": false\n}")

	req, _ := http.NewRequest("PATCH", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby Disable a channel
require 'uri'
require 'net/http'

url = URI("https://api-chat.parstechai.com/v1/robots/rbt_8fK2mQ/channels/chn_3pQ7xL")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Patch.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"is_active\": false\n}"

response = http.request(request)
puts response.read_body
```

```java Disable a channel
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.patch("https://api-chat.parstechai.com/v1/robots/rbt_8fK2mQ/channels/chn_3pQ7xL")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"is_active\": false\n}")
  .asString();
```

```php Disable a channel
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('PATCH', 'https://api-chat.parstechai.com/v1/robots/rbt_8fK2mQ/channels/chn_3pQ7xL', [
  'body' => '{
  "is_active": false
}',
  'headers' => [
    'Authorization' => 'Bearer <token>',
    'Content-Type' => 'application/json',
  ],
]);

echo $response->getBody();
```

```csharp Disable a channel
using RestSharp;

var client = new RestClient("https://api-chat.parstechai.com/v1/robots/rbt_8fK2mQ/channels/chn_3pQ7xL");
var request = new RestRequest(Method.PATCH);
request.AddHeader("Authorization", "Bearer <token>");
request.AddHeader("Content-Type", "application/json");
request.AddParameter("application/json", "{\n  \"is_active\": false\n}", ParameterType.RequestBody);
IRestResponse response = client.Execute(request);
```

```swift Disable a channel
import Foundation

let headers = [
  "Authorization": "Bearer <token>",
  "Content-Type": "application/json"
]
let parameters = ["is_active": false] as [String : Any]

let postData = JSONSerialization.data(withJSONObject: parameters, options: [])

let request = NSMutableURLRequest(url: NSURL(string: "https://api-chat.parstechai.com/v1/robots/rbt_8fK2mQ/channels/chn_3pQ7xL")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "PATCH"
request.allHTTPHeaderFields = headers
request.httpBody = postData as Data

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```